f-2010-student-multimedia


 * Fall 2010 Tri-IT Meeting, UNC Chapel Hill **
 * December 2, 2010 **

**__ Issues and experiences __** : Students are doing more and more video projects. ** Storage space ** is an issue, during development, dissemination, and for longer term storage.  · ** Private ** or group shared (private to the group) space is a particular issue  · Space for storage over the long haul  · Storage space becomes even more concerning with **e-portfolios** that need accumulate materials over four or more years and that might include multiple video products, in addition to other multimedia materials  · For schools of medicine and **clinical settings**, most will not allow external hosting at all, due to HIPAA (law governing health information privacy) concerns, so the solutions are even more restricted ** Support ** : **mismatch between what faculty think students know how to do without support and what students actually do know how to do** (see discussion, below) **__ Recent experiences with student multimedia __** :  Blackboard (Bb), Moodle  · Bb can't handle it so well—file sizes too large, among other issues.  · Moodle handles file sizes much better. So far, Elon has been told that the space is virtually unlimited.  · Kaltura: can be used for two distinct things:  o video remixing online (NCSU experience)  § NCSU’s experience was that this was very buggy and that Kaltura support was totally inadequate (they didn’t even seem to care)  o Storing privately (YouTube-like, but private option)—in use at UVA, at least at medical center and health affairs—they are reported to like it for that. ** VoiceThread ** Bob Ladd/UNC-CH: **Wordpress Blog upgraded with video capabilities** (small fee). Others were not sure this would work as a video host. Bob tested it 12/3/10, and it worked. He was able to host the video on a private blog and embed it in a different, public blog (should be able to embed it anywhere, if you have access to the private blog). For an example see Bob’s post (including his explanation) here:  Duke: upload elsewhere and stream on the fly through Wordpress? ** Vimeo ** : individual password or user group. Elon: **iTunes U** can restrict access. Not geared up for entire campus. One IT person has to configure a specific course. Nothing automated. But, no space limitations they are aware of.
 *  Usable with Moodle and Bb—not clear on success or problems; support issues.
 *  Duke: Fine standalone. Didn't integrate with student info systems (management issues). Didn't do what they wanted--share specific videos privately and comment on them.
 *  Suzanne Cadwell/UNC-CH: file size limitations. Lots of successful use at UNC-CH. Often used as ad hoc streaming solution. Can stream video clips privately to a group.

What kinds of issues are students having? When are they using multimedia and needing support? Elon: **service learning**—videotapes required. Support with documentation and training up front, early in semester. **Moviemaker** and... Elon: **Student technology assistance program. Staffed at library.** Communicate with faculty that if they have multimedia in course, support of technical aspects doesn't need to be done in class--they will support. · Ask in advance when project will be assigned/due, so you can be geared up for support at appropriate time. Macs: **iMovie**, Final Cut Pro Windows: Windows Moviemaker, Adobe Premiere Online: (Kaltura—not so good editing)
 * __Kinds of projects students doing, how faculty are supporting__**.
 * Software generally being used by students for editing ** :


 * Cameras being used for filming ** : many loan flip cameras. Some loan lighting and sound equipment, too.

Issue: **mismatch between what faculty think students know how to do without support and what students actually do know how to do** (mismatch of faculty knowledge occurs in both directions—think they know more than they do; think they know less/are less capable). All of us are seeing this. With undergrads, faculty often assume they are “digital natives” and know how to do a lot more than they do. With professional students, faculty often underestimate. Elon: faculty assigning a lot. Students (most)--only have basic knowledge at entry.

Duke: bigger hurdle--Faculty assign assuming students know how to do. A couple students in class know how to do; most do not. Faculty hear about digital natives and think students can all do this on their own. Wake Forest--often wait to last minute. Huge problems not fixable in one day. Group: those providing support see students all the time who don't know how to do this, are frantic, and may have left it until the last minute, not knowing how much time the learning curve and process can take. It is often too late to help them clean up what they have already done in time for when assignment is due. Everyone has seen this.

Emily King, UNC-CH: faculty not understanding the amount of time necessary for students to learn techniques, etc. Faculty also do not understand work necessary for certain aspects of a group project or what the constraints are. So, they don’t realize the amount of time the student who sets up a website or vehicle for hosting has had to put into the project. Faculty are not always aware of issues such as copyright, how the multimedia will be hosted.

Suzanne Cadwell/UNC-CH: One reason **VoiceThread** has gained traction here—it’s something **easy**.


 * Wordpress ** --getting lots of questions from students. Told to do website (often, but not necessarily WordPress). Some classes explicitly want them to use Dreamweaver and do from scratch. Students getting overwhelmed.

UNC/Health Sciences Library: sees faculty not being able to envision what students can do/produce or envisioning something that is a much bigger/more professional production, like a commercially produced movie.

Question: Bob Ladd/UNC-CH: **How to incorporate into courses/projects**? Elon--one month winter term. Lots do study abroad. Now require semester-long class prior to prepare for winter term class.

Another issue, from Elon: **how move multimedia around/where to have users store these large files longer term:** Elon example: Shot on camera with hard drive, not tape. Have to move off within 6 hours that camera is signed out. Get it onto a public computer, but the computer has deep freeze—so stored items are wiped out periodically. How get users to understand this and help them with where to store longer term?

UNC/HSL: require user to bring hard drive or other means to store.

UNC Main Library: will store for them in media lab. Set up account and must use specific machine. Not ideal. Guarantee will be there that semester. Publicize deletion date. Gigantic files.

Adobe Premier and iMovie--very particular about storage and how to port out.

YouTube--video editing now introduced. Expect it to get more sophisticated.

FTP server


 * Student network storage not large enough for video**—seemed to be universal problem.

Wake Forest: **e-portfolios**. Need to store for 4 years. Will Moodle actually support that? Stored in physical storage somewhere.

WordPress for e-portfolios for students?

Big issue aside from storage--**how to port out and to what**?

Wake Forest: professor in art. Students made art (video) for display in gallery. **Digital video art**.
 * __Presenting/displaying__:**

UNC-CH School of Pharmacy example in SL at TLT 2090 Conference: [|UNC-CH School of Pharmacy: Using Second Life to Help Students in Real Life] Emily King UNC-CH Main Library—seeing students doing electronic art. Not necessarily video.
 * Poster presentations--on screen, virtually**. **Second Life**. Allows for virtual session at which group can interact around digital product that is being presented virtually.

By show of hands, group seemed essentially evenly divided: Support seems to be from libraries at some schools, from IT at others. Some collaborate (sometimes this is primarily via shared space or provision of service within the other unit’s space); most are not doing a lot of joint support of student multimedia projects. One example of collaboration to support student and faculty multimedia efforts was UNC’s Health Sciences Library collaborating with ITS Teaching & Learning and Center for Faculty Excellence (via a position that is split between ITS and CFE). Suzanne Cadwell and Barbara Renner did a presentation about this at 2010 TLT conference.
 * __ Support and Collaborating to Provide Support __** :